Who can use TableCash
You must be 18 or older and a U.S. resident. Organizers can't live in New York; people who live in New York can join a table and chip in. TableCash involves real U.S. dollars.
Terms of Service, Sections 2.3 and 3.1.
The short version
- One person, the organizer, starts a table: a shared house, a trip, a gift.
- Members chip in by card, Apple Pay or Google Pay. The money goes straight to the organizer's own Stripe account.
- A member can ask for money from the table. The organizer approves or declines, and sends approved money outside the app (Venmo, Cash App or PayPal). The member confirms they got it.
- The organizer can cash out to their own bank account.
- Everyone at the table sees every dollar that comes in and goes out.
What Stripe does
- Stripe processes every card payment. Each chip-in is paid straight to the organizer's Stripe account (a Stripe Connected Account).
- The money is held by Stripe Payments Company, a licensed money services provider, on behalf of the organizer. TableCash doesn't hold your money.
- TableCash only takes from the organizer's Stripe account what the Terms say: the TableCash fee, money taken back for a dispute or refund, and amounts due.
- Before an organizer can cash out, they set up payouts with Stripe, which checks who they are and the bank account the money goes to.
- TableCash is not a bank. Money in a Stripe account is not insured by the FDIC or SIPC.
Terms of Service, Sections 2.3, 3.2 and 5.1.
Fees
Every fee is shown in the app before you confirm.
| Downloading and using the app | Free |
|---|---|
| Chipping in by card, Apple Pay or Google Pay | 3.5% + $1.49 of each payment. It comes out of what the organizer receives, so you pay exactly the amount you pick. You can add the fee on top so the table gets your full amount. |
| Promising (charged only if the goal fills) | Free to promise and free to take back. If the goal fills and your card is charged, the same 3.5% + $1.49 applies. |
| Organizer cash out to a bank (2-3 business days) | Free for $50 or more. $0.99 for a cash out under $50. |
| Instant cash out | Not offered today. |
| Money sent outside the app (Venmo, Cash App, PayPal) | TableCash charges nothing. That app's own fees, if any, apply. |
The smallest chip-in is $5.00. Card statements show a TableCash charge as TABLECASH* followed by the table name.
Terms of Service, Sections 5.1 and 5.4.
When money can be cashed out
- A chip-in shows on the table within minutes of a successful payment.
- Each chip-in is held before the organizer can cash it out: 7 days if the organizer hasn't verified their ID, 2 days if they have. The hold starts when the chip-in arrives.
- If an organizer's own card chip-ins are more than 60% of all the card chip-ins their table has received, their own chip-ins from the last 30 days are held too, unless their ID is verified.
- After the hold, a standard cash out arrives in 2-3 business days. The smallest cash out is $1.00 after any fee.
- Cash outs pause while the organizer owes an amount from a dispute, or while 2 or more of their chip-ins are in open disputes.
- Payments flagged for fraud review can be held, delayed or reversed.
Terms of Service, Sections 5.3, 5.3A and 5.8.
Money sent outside the app
When an organizer approves a request, they pay the member themselves through another app, such as Venmo, Cash App or PayPal. TableCash does not send, process or guarantee that payment. The organizer records it in TableCash, and the member confirms they got it or reports that they didn't. If the member doesn't answer within 9 days, it counts as received. The table's balance only changes once a payment is confirmed.
Terms of Service, Section 5.2.
Refunds
- A chip-in can't be reversed at the payer's request through TableCash, and the app has no button for an organizer to refund a card chip-in. An organizer can choose to send money back outside the app.
- On a promise goal, if the organizer cancels a goal after it filled, every card charged for it is refunded in full, including the TableCash fee.
- TableCash may refund a chip-in to the card it came from when fraud, a legal requirement or a payment dispute calls for it.
- If TableCash freezes an account, the money on its tables goes back to the cards it came from, minus what each person already received outside the app.
- Apart from a cancelled promise goal, the TableCash fee is not refunded.
Terms of Service, Sections 5.1, 5.11.7 and 8B.2.
Disputes with your bank
If a charge looks wrong, email support@tablecash.app before you dispute it with your bank. When someone disputes a chip-in, the organizer's Stripe account pays it back: the amount is taken back, and Stripe's dispute fee (usually $15) and the TableCash fee on that chip-in are recorded as due from the organizer. The account of the person who disputed is frozen. Only chip in to tables run by people you know and trust.
Terms of Service, Sections 5.7 and 8A.
Automatic payments
If you turn on autopay, your share is charged each time a new cycle starts, until you cancel. Before every automatic charge we email you the amount, the day and the card, and we charge no sooner than the next day. If your share goes up, autopay stops and asks you first. You can cancel anytime in the app.
Terms of Service, Section 5.9.