Questions, problems, or feedback
Send it from the email on your TableCash account, and add the table name if it's about a specific table.
Email support@tablecash.ioWe answer every email, typically within one business day.
Using TableCash
How do I chip in to someone's table?
Open the table link or enter the organizer's $TableTag, tap "Chip in", and pay by card. You don't need to create a table of your own to contribute.
What does chipping in cost?
Chipping in carries a TableCash fee of 3.5% + $1.49, which comes out of what the table receives: you pay exactly the amount you choose, or you can add the fee so the table gets the full amount. A promise carries the same TableCash fee, 3.5% + $1.49, taken only if your card is charged when the goal fills. There is no fee to promise, and taking a promise back is free. Standard cash-out to the organizer's bank is free from $50 ($0.99 under $50), and it arrives in 2-3 business days. Instant cash out is coming.
Where does the money actually sit?
Contributions move directly to the organizer of the table. TableCash never holds, routes, or transmits the money, the app is the interface and the record everyone at the table can see.
How do I get money out of a table?
Any member can request money from the table, and the organizer approves or declines. Approved money is sent to you off-platform (Venmo, Cash App, PayPal), and you confirm in the app when it arrives.
Who can see what I chipped in?
The members of that table. Every table has a shared record, who chipped in, what was approved out, and what's left, visible to the people in it.
Existing Plus subscriptions
Can I still buy TableCash Plus?
No. Plus is no longer sold, and nothing in the app needs it. If you bought a Plus subscription before September 30, 2026, it keeps running until it ends or you cancel it.
How do I cancel?
Cancel in your App Store subscription settings, or tap "Stop renewing" in the app under Profile → Table subscription. TableCash can't cancel an Apple subscription for you.
If I stop renewing, does my table lose its subscription right away?
No. Your table keeps the subscription until the date it is already paid through.
Can I move my plan to a different table?
Not before its paid date. A table with a subscription stays locked in until then. After that you can pick a different table.
Do the other people at my table pay?
No. Only you pay. Everyone at a table with a subscription gets the features.
How do I get a refund?
Apple handles all refunds for App Store purchases. Request one at reportaproblem.apple.com.